When you receive your Box Coffee please make sure to remove the packing material off the wheels. This will make things easier to raise or lower. Raise the table without the leaves in it for the first time. Place the extensions inside the table before lowering it for the first time. You can repeat this process a few times to break the table in. Use your knees when lifting and pick it up from the side as well as the front for best results. When Lifting or Lowering make sure to fully activate the lever by pulling it all the way over.
Video Guide for use:
Piston Activation Handle:
The pistons are either active or not. The handle should require a full motion to activate for safety reasons. This is usually set correctly out of the factory. Adjusting the bolts just changes the cable length on the lever so when you pull the handle it activates with less of a pull. The table will always require some strength to lift or lower. If you feel it takes too much force to pull the handle to activate the piston, you can adjust the bolt on the handle. Watch the video below to see how to do this and where the maximum is.
Advanced Adjusting Option. This guide to Advanced Piston Activation should only be attempted after contacting us, if necessary!
Out of the factory the Piston Cables should be set properly but if you find the Pistons do not activate at all you can follow the guide below. If you turn over your table use 2 or more people to do this as it is heavy and make sure to put a blanket below to prevent scratching or damage. Remember to remove the stored extensions before turning the table over. Be careful not to pull the lever while upside down as it can activate the pistons and the legs can move up rapidly. See the image below of where to adjust the bolts.
If you are still having problems please contact us and we can further troubleshoot. The handle can be adjusted further if needed.