Returns & Refund Policy

Returns & Refund Policy:
If our customers somehow don’t love their products, then we aren’t happy either. You may return most products within 7 days of delivery, and we require the product to be returned in it’s original packaging. Refunds will be processed after items are received and inspected. Shipping charges are non refundable, so the cost of return shipping will be subtracted from the refund. MurphySofa, Wall beds, Mezzanine, Cabinet Beds, clearance, custom order products and FlexYah chair products are final sales. Returning an item because of damage in transit does not waive return fees. If an item arrives damaged or defective we have the right to repair or replace. If there is aesthetic damage that results in us replacing the item, we insist you keep the aesthetically damaged piece until the new part arrives so you can use the item while waiting on a replacement. Wall bed systems are do it yourself installs and we do not cover the cost of installing new replacement parts.  If you order a product with inclusive or free shipping and want to make a return there is a 15% restock fee on the product. (as there is no ship fee). If you reject or refuse delivery of a returnable product we consider this a return and you will be charged 2 way ship fees or the restock fee based on the product category. Refusal or rejection of non returnable products may result in extra shipping charges until final delivery is accepted. Please inquire for further details on specific items. Refunds may take 3-5 business days to show up in your account.