… Solution: Make sure to pull the lever all the way over before raising it. Lift with both legs and try lift from the front and the side at the same time to best balance the table on the way up. (rather than tipping it!) Use your knees to help pick it up. If you are having trouble remove all items from the table top.
To Lift the Table make sure to pull the lever all the way over, this is important. If you do not pull the lever all the way over it will not raise or lower.
When lifting the table try lift from the side as well as the front for the best balance (so it does not tip).
When lowering the table you can lean into the middle of the table to help lower it.
I can’t lower the table
… Solution: Make sure to pull the lever all the way over before attempting to lower it. Push with your body weight in the middle while at the same time making sure the lever is pulled all the way over. If it still does not move please contact us and we can help you adjust the table but this should not be necessary for 99% of tables. Typically the handle is just not being pulled all the way over!
… If this is not working and the table is still stuck, not to worry this is usually temporary and once unstuck it will work going forward. Our suggestion is to try moving the table to a harder surface (Sometimes the wheels can get stuck a bit in a carpet groove ) And have someone else help you push it down at the same time as you are pulling the lever over.